Case Studies
How eWAY Helped Downunder Pilot Expand Abroad
Quick Overview
The Downunder Pilot Shop specialises in all kinds of equipment for pilots and flying fans alike. From pilot supplies such as headsets, navigation equipment, clothing and radios, to books, DVDs, travel gear, flight-simulation hardware and plenty of great gift ideas. Stocking a wide range of products from well-known manufacturers for all activities, The Downunder Pilot Shop has everything needed for an adventure.
Challenge
DownUnder Pilot set up their business in Australia in 2002 as an online mail order company but quickly grew to having 2 retail shops. Andrew Shand, Company Director, started selling online in Australia and due to the success, wanted to expand into New Zealand.
Andrew wanted to use the same payment system for both Australia and New Zealand but found their current payment system didn’t offer them the ability to process in both countries.
How eWAY solved this problem
Andrew approached eWAY as they needed processing in both as Australia and New Zealand.
"We swapped to eWAY from our previous supplier as eWAY was the only gateway able to process in both New Zealand and Australia."
Since joining eWAY, Andrew has also been impressed by the reporting that he receives
from eWAY
"They are the best value provider around at the moment with great reports emailed
daily and a fantastic business centre where I can track and monitor transactions.
"
"We are now successfully trading in both New Zealand and Australia thanks to eWAY!"