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Card Verification No.

eWAY allows you to collect your customer's CVN number, the 3 or 4 digit number on their credit card. This allows you to confirm that the customer has physical control of the card they are using, rather than just the card number.

How it works

  • The customer enters their CVN at the same time as entering their credit card number
  • Your bank checks that the CVN entered matches the CVN on the card
  • If the numbers do not match, the transaction will fail

Benefits

  • Minimise the risk of charge-backs, if the credit card has support for CVN and an incorrect CVN is entered then the transaction will fail. This means there is no need to request a refund as the transaction is unsuccessful. This SAVES YOU TIME AND MONEY.
  • Use this information to determine if you should send your goods or services.
  • If the purchase failed and a CVN was provided then the credit card is possibly fraudulent and should be treated with caution.
  • If you have doubts, then ask your customer to fax the front and back of their credit card to you.
  • Not all banks currently check the CVN, an incorrect CVN may be entered and the transaction may still be processed successfully. However if a CVN is entered and the transaction does fail this means that the CVN entered may be incorrect and should act as a warning for you when dealing with the customer.

Technical Details

  • MasterCard, Visa and AMEX supported
  • Supported by most banks, national and international
  • CVN is NOT stored by eWAY
  • Currently Diners is not supported for CVN transactions.

Where to locate the CVN on a credit card

Visa and MasterCards
  • Turn the credit card over
  • Find the printed credit card number
  • See last 3 digits - that's your CVN.
Amex Cards
  • View the front of your Amex card
  • Locate the 4 digits on the right hand side
  • This is your CVN.
Locate the CVN number

Pricing

  • There are no fees associated with eWAY for using our CVN checking, apart from your subscription and transaction fees.
  • Normal transaction fees apply to all transactions processed using the CVN Checking.

Next Step

Already an eWAY Customer?

For information on how to integrate this feature into your website please see our support pages: