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Direct Debit

eWAY's Direct Debit service allows merchants to charge their customers directly from their bank account. Once a customer is setup for Direct Debit payments, the funds can be transferred immediately, without the need to re-enter the transaction and customer details for each payment.

Features & Benefits

  • No fax machine required, all documents are managed by eWay
  • Automatic generation of Direct Debit Request (DDR) forms and Customer Service Agreements (CSA)
  • Online storage of Direct Debit Request (DDR) forms
  • Detailed online search facility for customer and payments
  • Two stage customer enrolement, minimising errors and saving time
  • Extensive tracking of payments and customer statistics
  • Online dispute resolution centre to track payment issues

Customer Import Wizard

The eWAY Direct Debit system allows you to easily import your existing customers using the following formats:

  • CSV
  • XML
  • Web Services
  • Online manually via eWAY website

Technical Information/Support

For information on how to integrate this facility into your website please see our support pages:

Pricing

  • $2.50 per Customer Created.
  • $1 per Transaction.

Next Step

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