Recurring

How Does It Work?
reBILL is simple to use with our user friendly interface. You simply enter the details of your customer, an initial payment amount and date, a recurring fee and first recurring date, the interval for payments to be taken and the duration of the recurring payments. reBILL will then generate the payment schedule for you and automatically charge their credit card at each payment date.

---

XML reBILL Solution
reBILL Events can now be uploaded directly through your website using XML. This allows your customers to purchase a subscription service online. All future payments will be automatically created and debited at the correct date using the information you provide to eWAY.

Please see our XML reBILL Solution page for XML Specifications, Sample Code and other information on this solution.

---

Rebill Control Panel
Setting up a reBILL

reBILL's can all be created through your eWAY Business Centre. Simply login and click on the reBILL link in the left hand menu to see the reBILL control panel. To create a new reBILL from scratch, click on the reBILL Events link in the sub menu and then click the "Create New reBILL Event" button and follow the steps provided.

reBill Features

• Customers
• Schedules
• reBILL Events
• Pending Transactions
• Migration Wizard

---

Credit Card Verification Number
The Credit Card Verification Number (CVN/CVV/CV2) is not available for reBILL, as it would involve storing this number, which is illegal.

The Customer section of reBILL can also be used as your own Customer Relationship Management system. You can store customer details separately to reBILL's, using various additional fields to the normal eWAY interface and provide the facility to search on these details.

Create New Customer
To create a new customer, login to the eWAY Administration area, click on the reBILL link in the left hand menu, and then on Customers in the sub menu. Click on the "Create New Customer" button. Enter the customers details on the form and click "Continue". The only required fields are First Name and Last Name but all other fields can be used to assist in your Customer Relationship Management. Click "Save" when done.

Search Customers
To search your customers, login to the eWAY Administration area, click on the reBILL link in the left hand menu, and then on Customers in the sub menu. Enter the text you wish to search for in the text box and click on the "Find My Customer!" button. If you wish to display a list of all your existing customers, leave the search text box blank and click "Find My Customer!". You can also select if you wish to order your results by 'Date Added' or 'Contact Name (Surname)', by using the appropriate select button.

View Customers reBILLs
By clicking on the icon under the reBILL's column in your customer list, you can view a list of all the reBILLs associated with that customer.

View reBILL Transactions
By clicking on the icon in the TRXN's column, you can view all the transactions associated with each individual reBILL, both processed and pending. Using the icon in the corresponding column, you can also edit or delete any pending transaction and view the details of any processed transaction.



Edit reBILL
By clicking on the icon in the Edit column, you can edit the details of the corresponding reBILL. Click the "Save" button when you are done.



Cancel reBILL
You can cancel any existing reBILL by clicking on the icon in the Cancel column. You will be prompted in a popup window again to ensure you wish to cancel the reBILL.

Edit Customers Details
By clicking on the icon under the Edit column in your customer list, you can edit the corresponding customers details. A form will be displayed with the current details of the customer. Change/Add any information, and click the "Save" button when done.

Delete Customer Details
Customer details can be deleted by clicking on the corresponding icon in the Delete column. You will be prompted in a popup window again to ensure you wish to delete the customer.

The Schedules section of reBILL allows you to create and save schedules once and then apply them to multiple customers. To view a list of all schedules, login to the eWAY Business Centre, click on the reBILL link in the left hand menu and then on Schedules in the sub menu.

Create New Schedule
To create a new reBILL schedule, login to the eWAY Business Centre, click on the reBILL link in the left hand menu and then on Schedules in the sub menu. Click on the "Create New Schedule" button. Enter a name for the Schedule, the Initial Payment Amount, Recurring Payment Amount, Payment Interval and Schedule length in the fields provided. When applying this schedule to a customer, you will be required to enter a start date and first recurring payment date. The schedule will be created from the saved information.

Edit Schedule
Schedule details can be edited by clicking on the button in the Edit column of the corresponding schedule. This will display a form with the current details of the schedule which can be changed to your new requirements. Click "Save"when done.

Delete Schedule
Schedule can be deleted by clicking on the icon in the Delete column of the corresponding schedule. You will be prompted in a popup window again to ensure you wish to delete the schedule.

The details of all current reBILL's can be found in the reBILL Events section of reBILL. To view a list of all current reBILL's, login to the eWAY Business Centre, click on the reBILL link in the left hand menu and then on reBILL Events in the sub menu.

Create New reBILL
For details on creating new reBILLs please see Setting Up a reBILL.

View reBILL Transactions
By clicking on the icon in the TRXN's column, you can view all the transactions associated with each individual reBILL, both processed and pending. Using the icon in the corresponding column, you can also edit or delete any pending transaction, and view the details of any processed transaction.

- Edit Transaction: You can edit the date and amount of each pending transaction.



- Delete Transaction: You can delete a pending transaction to prevent it from taking place. You will be prompted in a popup window again to ensure you wish to cancel the transaction.

- View Details: You can view the details of any processed transaction, including the response from the bank (successful or failed).

Edit reBILL Details
By clicking on the icon in the Edit column, you can edit the details of the corresponding reBILL. Click the "Save" button when you are done.

Cancel reBILL
You can cancel any existing reBILL by clicking on the icon in the Cancel column. You will be prompted in a popup window again to ensure you wish to cancel the reBILL.

Expired Cards
When a reBILL transaction is scheduled to be processed, but the credit card to be used has since expired, you wil receive an email detailing that the transaction has failed, and that you will need to contact the customer and get their updated card details.

All pending transactions in your account can be viewed through reBILL. To view a list of all pending transactions, login to the eWAY Business Centre, click on the reBILL link in the left hand menu and then on Pending Trans in the sub menu.

Recurring payments - Steps to setting up a reBILL

To setup a new reBILL event, follow these steps: Step 1 - Customer Details Step 2 - Payment Details Step 3 - Schedule Template Details Step 4 - Initial Payment Details Step 5 - Recurring Payment Details Step 6 - reBILLing Period and Duration Step 7 - Review Information Step 8 - Final Comfirmation