Response Codes

Upon completion of a transaction, our payment gateway will send a two-digit response code back to your website, indicating whether or not the transaction was processed successfully. You can use these codes to dictate what your site displays to your customers (e.g. a page that reads, "Thank you for your payment" or "Your transaction could not be processed".)

Please note that some of these response codes are designed for in-person transactions, and do not apply to online payments.

Response Code Response Text Result
00 Transaction Approved Success
01 Refer to Issuer Fail
02 Refer to Issuer, special Fail
03 No Merchant Fail
04 Pick Up Card Fail
05 Do Not Honour Fail
06 Error Fail
07 Pick Up Card, Special Fail
08 Honour With Identification Success
09 Request In Progress Fail
10 Approved For Partial Amount Success
11 Approved, VIP Success
12 Invalid Transaction Fail
13 Invalid Amount Fail
14 Invalid Card Number Fail
15 No Issuer Fail
16 Approved, Update Track 3 Success
19 Re-enter Last Transaction Fail
21 No Action Taken Fail
22 Suspected Malfunction Fail
23 Unacceptable Transaction Fee Fail
25 Unable to Locate Record On File Fail
30 Format Error Fail
31 Bank Not Supported By Switch Fail
33 Expired Card, Capture Fail
34 Suspected Fraud, Retain Card Fail
35 Card Acceptor, Contact Acquirer, Retain Card Fail
36 Restricted Card, Retain Card Fail
37 Contact Acquirer Security Department, Retain Card Fail
38 PIN Tries Exceeded, Capture Fail
39 No Credit Account Fail
40 Function Not Supported Fail
41 Lost Card Fail
42 No Universal Account Fail
43 Stolen Card Fail
44 No Investment Account Fail
51 Insufficient Funds Fail
52 No Cheque Account Fail
53 No Savings Account Fail
54 Expired Card Fail
55 Incorrect PIN Fail
56 No Card Record Fail
57 Function Not Permitted to Cardholder Fail
58 Function Not Permitted to Terminal Fail
59 Suspected Fraud Fail
60 Acceptor Contact Acquirer Fail
61 Exceeds Withdrawal Limit Fail
62 Restricted Card Fail
63 Security Violation Fail
64 Original Amount Incorrect Fail
66 Acceptor Contact Acquirer, Security Fail
67 Capture Card Fail
75 PIN Tries Exceeded Fail
82 CVV Validation Error Fail
90 Cutoff In Progress Fail
91 Card Issuer Unavailable Fail
92 Unable To Route Transaction Fail
93 Cannot Complete, Violation Of The Law Fail
94 Duplicate Transaction Fail
96 System Error Fail