Help Desk
The eWAY Help Desk provides you with the answers to all your questions.
A detailed how to section gives you a step by step guide on how to use all
eWAYs payment solutions. A simple to use search solution tool provides you
with an instant response to your query, and if you'd like direct assistance
with your query you can log a case. Logging a case will give your query a
priority response from the eWAY support team.
Benefits
- Search Solutions - Easily enter your query and receive an instant response.
- Log a Case - All queries can be logged as a case which goes directly to the eWAY support team for priority attention.
- How To - A detailed how to section provides step by step assistance in all areas of using the payment solutions.
- Response Codes - A list of response codes that you may receive after processing a transaction.
See below how EASY logging a case in the Business Centre is!
- Select the Help Desk tab and click the Log/View Cases icon.
- Enter your query in the form provided and click submit. EASY!
