The cost of cybercrime

The average cost of cybercrime to Australian businesses in 2019 was $36,295 – with some businesses having to fork out up to $250,000. As cybercrime cases continue to dominate news headlines and cases keep growing, security experts warn it’s not an issue of ‘will an attack happen to me?’, rather ‘when will it happen?’ No

Announcing our survey winners

Survey winners

Thanks to all of our amazing eWAY customers who answered our recent survey. Your responses will help us work towards better serving you in the future.  The competition we had running had an enormous response, making the decision for choosing our winners extremely hard. Thank you to everyone who entered, it was awesome hearing why

The security measures you can do in under 10 minutes to protect your business

Do you have the right systems and tools in place to manage a cyber threat? That’s the question every Australian business owner should be asking themselves. But the reality is that only 24% of companies believe their organisations are secure. It’s very easy to get overwhelmed as it can feel like there’s a lot you

10 Things that make a website credible: the ultimate checklist

Customer Reviews

Before you start trying to drive more traffic to your site, you need to make sure your customer journey is as seamless as possible. But how exactly do you do that? By finding what makes a website credible. A credible, trustworthy website builds confidence for your visitors, which means they’re more likely to navigate on-site for a

PCI compliance myths

Understanding the complex world of PCI compliance is a challenging task, especially if you’re a small business owner whose area of expertise isn’t based in the technology and security space. There is a lot of information, and misinformation, surrounding Payment Card Industry Data Security Standard (PCI DSS), which can be confusing for people who haven’t

The most common types of eCommerce fraud

A new report from 4iQ released a startling statistic, saying there was a 424% increase in new cyber breaches of small businesses in 2018 compared to 2017. What’s even worse, 78% of the small-medium sized businesses participating in these findings indicated they had been a target of cyber attacks, highlighting the importance of eCommerce fraud

7 ways to improve website engagement for your business

You may be familiar with the saying, ‘you can lead a horse to the water, but you can’t make him drink.’ Put into context: you could have the best looking ecom store and a great product or service to offer, but if your customers aren’t engaged on your website, your sales will suffer. Think of

SMEs Need To Put Privacy At The Top Of Their List

Put privacy at the top

Small business owners work hard and have enough worries without adding privacy to the burden. But you should be aware that customers are getting very concerned about how organisations handle their personal information. They are even moreanxious about how information regarding their health and children is handled. The Privacy Act, which includes the Australian Privacy

My Small Business Has Suffered a Data Breach. What Now?

Suffered a data breach

Itʼs not too dramatic to say: Itʼs not a question of if your business will suffer a data breach, but when. In late May, 100,000 Westpac customer records have been compromised, the Australian National University has suffered a sophisticated cyberattack, the Australian Catholic University staff database has been compromised and the Commonwealth Bank has suspended

Are You Personally Liable If Your Business Suffers a Data Breach?

Are you liable for a data breach

A data breach occurs when information your business holds is compromised – lost, stolen or sent to the wrong person. Data breaches affect small businesses every day. The individuals whose personal information is affected may be harmed and the business which suffers the breach might lose customers, money and trust and see its reputation damaged.