Fraud Protection

Safeguard payments with online fraud protection

Advanced fraud protection, built for Australian businesses. Our award-winning fraud protection suite gives you the most up-to-date tools to fight Card-Not-Present (CNP) fraud and reduce the risk of financial loss and brand harm.

How Eway actively protects your business

Our security is built on a foundation of industry-leading compliance and proactive threat detection. We combine powerful technology with deep, real-time data analysis to create a formidable defence against fraudulent activity.

Bank level security architecture

Bank level security architecture

As a Level 1 Payment Card Industry Data Security Standard (PCI DSS) compliant provider, we adhere to the highest global standard data security. Our robust infrastructure is designed to keep all sensitive card data secure and protected from threats, significantly reducing your own compliance burden.

Real-time transaction screening

Real-time transaction screening

Every payment is analysed in real-time using a combination of filtering, machine learning, and database matching. Our systems are designed to detect the subtle signs of suspicious activity and stop fraudulent transactions before they can impact your business.

Machine learning that gets smarter

Machine learning that gets smarter

Our Fraud Ultimate plan uses machine learning that trains on billions of data points from across our network. We ensure that our algorithms adapt instantly to new and emerging fraud patterns, meaning your protection is always up-to-date.

About Eway – Global Payments

World-class fraud protection? Yes way.

In today’s digital economy, protecting your business from online fraud is not optional, it’s essential. Card-Not-Present (CNP) fraud can lead to lost revenue, costly chargebacks, and damage your hard-earned reputation. You need a partner who provides more than just a payment gateway and merchant account; you need one with a proactive, multi-layered security strategy designed to protect your bottom line.

Eway’s multi award-winning fraud protection suite gives you sophisticated tools to screen transactions, block suspicious activity, and reduce the risk of financial loss. We handle the complexity of fraud detection, so you can focus on serving your customers with confidence.

A deeper look at your fraud prevention toolkit

Our plans are packed with powerful features designed to give you control over your security.

Real-Time Risk Scoring

Real-Time Risk Scoring

Every transaction is assigned a risk score from 0 to 100, calculated by our machine learning engine. With our Fraud Lite plan built free into every account, you can set a maximum score threshold, automatically blocking any transaction deemed too risky for your business.

Device Fingerprinting

Device Fingerprinting

Fraudsters often try to hide their location by concealing their IP address. Device fingerprinting goes deeper, identifying the unique device being used for the transaction. This allows us to link suspicious activity to a specific device and block it, even if the fraudster tries to use different card details or locations.

Location & Proxy Blocking

Location & Proxy Blocking

You can choose to automatically block transactions where the customer's IP address location doesn't match the card's billing country, block all international cards if you only sell domestically, or block payments made via anonymous proxies, which are high-risk indicators of fraudsters trying to conceal their geolocation.

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Select your protection plan

Fraud protection with no surprise - it's how Eway does it.

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The ultimate security duo

Your fraud plan + 3D Secure 2.0

Activate another powerful layer of security with 3D Secure 2.0, the new industry standard for authenticating online payments. 3D Secure 2.0 works in the background to verify a cardholder’s identity with their bank in real-time, without adding unnecessary friction for your customers.

This intelligent authentication helps reduce your risk of fraudulent transactions by up to 50%, while ensuring legitimate, low-risk customers enjoy a fast and seamless checkout. When combined, your Eway Fraud Protection Plan and 3D Secure 2.0 create the ultimate security partnership to protect your revenue.

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More about cyber security

Backed by leading secure payment technology. Eway keeps you safe.

FAQs

Every Eway account comes with our powerful Fraud Lite plan, completely free of charge. This includes a suite of essential tools like real-time risk scoring, device fingerprinting, and the ability to block transactions based on location, anonymous proxies, and the use of free email accounts.

Fraud Lite is a strong starting point for any business. We recommend upgrading to Fraud Essentials if your business operates in an industry with specific fraud risks (like digital goods or high-value retail) or if you are starting to see an increase in suspicious transaction attempts. Fraud Ultimate is designed for large or enterprise-level businesses that require granular control and expert consultation to manage their complex risk profile.

The Payment Card Industry Data Security Standard (PCI DSS) is a set of global security standards for all organisations that handle credit card data. Eway is certified as Level 1 compliant, which is the highest and most stringent level. This means we handle your customers’ sensitive data with bank-level security, protecting you from the risk and liability of a data breach.

Proactive fraud prevention is the single most effective way to reduce fraudulent chargebacks. By identifying and blocking high-risk transactions before they are processed, you prevent the initial fraudulent payment from ever occurring. While no system can prevent all chargebacks (e.g., those related to customer disputes), our tools are designed to significantly reduce your exposure to fraud-related financial losses.

Not at all. Our fraud protection tools are designed to be simple and easy to use, even if you’re not a tech expert. You can configure your Fraud Lite settings directly within your MyEway portal, and our local support team is available to help if you have any questions.

See what our customers say

David shares his experience with Eway

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David Godbold

It’s good knowing we’ve ticked this [compliance] off. Having the compliance certificate reassures new and existing customers we’re safe to trust.

David Godbold – Co-Founder and CEO,
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Online Payments

Online Payments

Everything you need to transact online.

Gateway Services

Gateway Services

Use your existing merchant account.

Enterprise Solutions

Enterprise Solutions

High volume pricing to suit your needs.