Usually choosing a payment provider is the last thing you think of when setting up your online business, but it’s actually one of the most important parts of running your business on a day-to-day basis. 

Payment gateways rely on using an API — which is a software application — that is added to your website to enable you to start accepting credit card payments, or other payment methods.

But not all payment gateways are created equal, which is why you want to ensure you have the best payment gateway for your business.

4 factors that influence finding the best payments gateway in Australia

There are four key considerations you should factor in before making any final decisions on the best payment gateway for your business.

Consider pricing and settlement speed

Different providers offer different plans, so consider if your business suits a fee structure with upfront costs, or whether it’s better to go with a company that offers a fee as a flat percentage of each sale. 

If you already have a payment gateway, spend some time looking at what you’re using from your provider’s offering and more importantly, what you’re not using. You should make sure you’re not paying for features that you don’t use and won’t have a use for in the foreseeable future.

Your plans for growth

Businesses are undergoing rapid change in the ecommerce space – particularly since the pandemic. You need to be on the ball when it comes to reacting and anticipating growth. Weigh up the payment options your payment provider supports. Understanding how your customers want to pay you is vital when considering a payment provider. You need to be able to accept payments from customers, however they want to pay.

Consider which integrations will improve your business

The integrations you choose for your business should be customisable and flexible enough to grow with your business. It’s important to consider not only the features an integration can provide your business, but the support they provide you. Partnering with a payment gateway that doesn’t work well with your chosen integrations can lose your business time and money when you have to manually chase down orders, stock levels, and customer details. 

Make sure the payment provider you choose has the capability to work with a variety of integrations so you don’t find yourself running around unnecessary consolidating information across multiple platforms.

Make sure you’ve got the support you need

Make sure you have access to a team of local support for technical and sales queries. 

So that when you do need assistance, you can get your issue resolved fast. If you can’t rely on the support team of your payment gateway to help you when you need it, your business can suffer.

What is the best payment gateway for online payments in Australia?

Short answer: it’s Eway! In case you missed it earlier this year,  Eway was awarded Best Payments Gateway at the Australian Nora Awards 2021. Eway is also at the top of this detailed list of the best payment gateways in Australia.

Why is Eway the best payment gateway for online payments in Australia?

If you’re looking for the best payments gateway in Australia — here’s why the Eway payment gateway is a popular choice for many Australian businesses selling online. 

Flat transaction fees and fast settlement

To keep simplicity and convenience at the heart of Eway, our all-in-one plan provides merchants with the lowest flat rate fee in the market, with access to premium features as standard. Once a payment is processed or deposited, the funds are settled quickly and available to merchants within three business days.

Multiple payment types available

Our customers enjoy flexibility when it comes to how they take payments. Beyond credit and debit cards, we support digital wallets including Click to Pay and soon-to-be Apple Pay, so our customers can easily provide more payment options for their own customers’ convenience.

Access to 250+ integrations designed to enhance payment experiences

We connect our payments technology with over 250 leading software partners who have the same vision of making payments easy. Using our payment gateway, merchants are able to transform their payment system into a responsive tool for growing their business and driving more sales, with the choice of hundreds of integrations that work cross device and cross platform, with little to no coding.

Simple set up and local Australian support 

Here at Eway, we don’t just simplify online payments. Through a customer-centric approach and a dedication to offering real support, we make the entire process effortless.

In fact, we see ourselves as an invaluable, collaborative partner and ally — giving our customers control over how, when and where they take their online payments. 

Our customers and partners have access to a team of real people who are dedicated local relationship managers, and local customer, technical and sales support with many years of combined payments experience and expertise. We also have a host of support documentation and guides in our own Knowledge Base for those that prefer to self-service.

Award-winning fraud prevention

Eway is a leading online payment provider that offers merchants a safe, reliable, and frictionless solution, which is a cornerstone of our growth and success. Every Eway customer account is embedded with complimentary fraud protection and detection to help mitigate the risk of financial loss and damaged reputation from fraudulent activity.

Bulletproof online payment security

Eway holds the highest level of payment security, Payment Card Industry Data Security Standards (PCI DSS) Level 1. This means our payment gateway secures all customer and credit card data with military-grade software and servers with the highest level of encryption available.

Data and business intelligence

With complete transparency over the full payment supply chain, our customers have access to key payment insights and transactional data, with advanced data and reporting, enabling identification of growth opportunities and areas for business optimisation.

Your search of the best payment gateway ends here

By simplifying online payments and offering flexibility, Eway helps new and existing customers decide what they should consider selling online and what software integrations can enable a quick and easy set up. 

This, coupled with advanced payment security features, is how Eway has helped over 26,000 businesses grow across Australia and New Zealand.

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