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Customer Case Study

Deaf Connect

Discover how Deaf Connect Australia engaged SequenceShift to replace their legacy phone payment system powered by Eway’s effortless payment processing, and never looked back!

Deaf Connect is the largest service provider in Australia for people in the deaf, blind, and hard-of-hearing communities. A key funding source for these services is their charity lottery. 

After dealing with an outdated system that was costing two to three hours of selling time every month, Deaf Connect turned to Eway and SequenceShift to provide convenience and level-one PCI Data Security Standard (PCI DSS) compliance for both self-service and agent-assisted phone payments.


Customer Case Study

Gnocchi Gnocchi Brothers

SOUTH-EAST Queensland’s Gnocchi Gnocchi Brothers restaurant group has effectively used eCommerce solutions in order to adapt quickly to restrictions imposed by the COVID-19 virus.

Gnocchi Gnocchi Brothers, with locations at Paddington, South Bank and Southport was established by Ben Cleary-Corradini and Theo Roduner, who built their business up from a two-person market stall in Brisbane serving fresh handmade gnocchi.

Many Australian bricks-and-mortar businesses have pivoted to eCommerce in order to boost their sales according to new figures revealed by Australian eCommerce payments provider, Eway.


Customer Case Study

Name Check

Using Eway’s payment gateway, Louisa delivers a streamlined customer experience, from name-checking to payment.

“Our clients are able to search for immediate information and their payment is done within seconds using Eway.”

“Simultaneously, the receipts are generated through Eway and I can look at the banking system live, as I’m talking to a client. This is helpful when I need to review, amend or refund, as I can do that all instantly with no delays.”


Customer Case Study


Launched in 2008, bookitLive provides businesses big and small with the ability to instantly start taking online bookings, sell vouchers, packages, session passes and memberships.

The brainchild of David Godbold and Craig Dickson, BookitLive was designed to help businesses reduce ‘no-shows’, last minute cancellations, and improve the overall booking management and selling experience with secure cloud-based technology.

With two health-based companies piloting the software, bookitLive began being approached by large international businesses such as Groupon for their service-based businesses. Around this time, bookitLive decided to offer payment services through their booking software


Customer Case Study

The Trading Game

Business partners Chris Tate and Louise Bedford have been full-time traders for decades. Louise began her trading journey as the National Manager for a US-based multinational company working over 80 hours a week. A dream job, her professional ambitions started to come true. But just a few short years later — the unexpected happened.

“Over the course of a couple of months, I progressively lost the use of my arms suffering from a neurological condition. I found that even simple tasks such as opening doors had become a daily, painful struggle,” Louise said.