When your customers can place an order 24 hours a day, 7 days a week, zoning out from work isn’t easy.
When you could be notified at any time for a fraudulent sales order, a reporting error or a problem with your checkout, it can be a challenge to not respond immediately or make a final check for the evening. This urge to check in constantly for business owners is justified as well.
You want to have complete visibility over every part of your business at all times, as even small mistakes can lead to disastrous results if they’re not picked up on in time.
It’s no wonder you’re having a hard time switching off from work mode.
But there is a cost to being unable to disengage from your work. People who have a poor work-life balance often feel more stressed, sleep less and the pressure from overworking can even have adverse effects on their cardiovascular and mental health.
It’s all well and good to tell people to have balance in their work and home life, but achieving that balance can often seem impossible. There are only so many hours of the day, and depending on the size of your business, you might not be able to employ other people to help shoulder the responsibilities and workload.
Rather than just tell you to turn off your phone’s notifications to get some peace, here are some tips that will help add more time back into your day that you are probably spending on tasks you don’t have to do yourself.
Take off the pressure with anti-fraud security
From account takeovers to refund fraud, keeping on top of scammers who are looking to rip off your business can be an intimidating task.
Bringing in a payment suite that does the hard work for you monitoring potential threats to your business can take the stress out of accepting orders.
Anti-fraud solutions like eWAY’s Beagle can help your business by:
- Blocking transactions from high-risk countries
- Restricting suspicious emails that could contain dangerous spam
- Conducting real-time fraud checks
Spend less time compiling reports
Pulling together reports for transactions and refunds can not only be time consuming, but also a frustrating experience.
Working with a payments platform that can offer you customisable reporting and reconciliation can help you reduce the time you spend doing administration tasks. It can also give you greater visibility of your eCommerce transactions and an accurate overview of your financial position.
Get help meeting your Payment Card Industry Data Security Standard (PCI-DSS) requirements
All businesses are legally obliged to meet the 12 PCI-DSS requirements when taking and storing credit card payment information. Understanding your responsibilities as a business owner is complex, with requirements ranging from what data you collect, how you collect it, where you store the data and the measures you have in place to keep it secure.
Partner with a payment provider that not only has the highest level of PCI-DSS compliance for your payment solution but also provides you with the tools and guidance to meet the requirements you need to oversee on your end.
Rest easy knowing you have support
Uneasy lies the head that wears a crown. Business owners have a lot of responsibility, as they need to ensure every aspect of their business is working smoothly. But not every problem will have a quick fix, so working with partners who have your back and provide you with the necessary support is vital.
Working with a payment provider like eWAY means you have access to 24/7 support with your account, with help available through live chat, email and over the phone.
eWAY also has an extensive Knowledge Base filled with useful guides and articles to answer any questions you might have about your account.
If you’re ready to add more time back into your day that you’ve been wasting on overseeing manual processes for your business, get in touch with eWAY today.