Active eWAY Merchant

Our local, multichannel and friendly team of experts are available to help support you at whatever stage you are at.

We love hearing from our customers, partners and anyone as passionate as we are about payments and eCommerce.

Get in touch If you need assistance, your local eWAY team are here to help.

Phone Us

Customer and Tech Support

The office hours for our support team are Monday – Friday 8am – 6pm AEST.

Emergency tech support is also available 24 hours a day, 365 days of the year.



Our friendly Sales team are available Monday – Friday 8am – 6pm AEST (we are not open on Public Holidays).
Calling from overseas? Call +61 2 6175 3000 or visit Global Payments who have solutions in your local area, visit: for details.


Account Renewals

For any enquiries about Account Renewals, please contact our Renewals team between Monday – Friday 8:30am – 5pm AEST.

Email Us

Let’s start a conversation – you can email us any time, our inbox is checked during business hours.


Knowledge Base

Find all the answers to your questions and solve all your problems much faster – our knowledge base is open to all of our merchants.
  • Get answers faster – access Knowledge Base Articles, product videos, and the latest product updates.

Ready to get started?

With 24/7 support, over 250 integrations and 20+ years experience - the team at eWAY are here to provide you with the leading all-in-one payments solution.