How eWAY keeps your payment data secure

Technology and security go hand in hand at eWAY. From maintaining legal compliance to ensuring that our global infrastructure processes millions of payments without fail, eWAY systems are designed to meet expectations. Of course, behind all that hardware and software are helpful humans dedicated to exceed them.



True infrastructure redundancy

Thanks to eWAY’s redundant data centres in multiple cities, we process online payments 24/7—even in the case of local blackouts or other network disruptions. Data is replicated across all sites, ensuring that customer information is never lost.



Bank-level protection

Between the hackers and the predators, modern threats demand serious deterrents. That’s why eWAY secures all your customer and credit-card data with military-grade software and servers, and the highest level of encryption available.



Highest PCI compliance levels

eWAY is certified as meeting Level 1 of the PCI DSS compliance criteria, which is the highest level of compliance available and is the same levels of data security of the biggest banks in the world.


Akamai assured routing

When it comes to Internet integrity, eWAY and Akamai are on the same page. Our partnership with the global leader in DNS assurance guarantees that traffic passing to the eWAY gateway is routed to the correct location within our environment.


Clustered web architecture

eWAY’s mission-critical architecture—supported by backups of backups—drives industry leading uptime. And, with duplicates of every device within our environment, our datacenter teams can instantly divert traffic should any system fail.

Vulnerability Disclosure

Vulnerability Disclosure

We take the security of our systems seriously, and we value the security community. The disclosure of security vulnerabilities helps us ensure the security and privacy of our users. Click here to read our policy.

What is PCI Compliance?

PCI DSS Compliance

The PCI DSS is a set of rules created by the PCI Security Standards Council, which consists of the biggest players in the payment card industry, in order to facilitate the adoption of a consistent set of standards for the processing, handling and storing of sensitive credit card information.

At eWAY our payment methods are secured end-to-end to ensure that we remain a validated Level 1 PCI DSS compliant service provider. eWAY is Level 1 PCI DSS compliant—as externally audited by PSC.

View our PCI Certificate

PCI Compliant

Is your business PCI compliant?

Every business that processes payments, from major enterprises to the smallest businesses, regardless of their size or transaction volume, must ensure they are compliant with the PCI-DSS guidelines. Not doing so may result in fines or suspension from processing cards. By staying compliant with PCI DSS requirements, you can be confident that you are doing the right thing by your customers. Learn more about PCI compliance ↗

Self-assessment questionnaire

Have you completed a Self-Assessment Questionnaire?

The PCI DSS Self-Assessment Questionnaires (SAQs)  assist merchants and service providers to evaluate their compliance with the PCI DSS standard.  Depending on how you process payments (in-store, online, handling cards or using a hosted payment page) you may need to complete a specific SAQ form. Find out more about which SAQ form is right for your business↗

Protect your customers

Are you doing everything to protect your customers?

Running a great business is more than just selling great products or providing excellent service, it also means keeping your customers trust. If people shopping with you feel like you don’t take their online security seriously, they will go somewhere else. Find out how to stay PCI compliant and protect your business from cyber threats with our data security and fraud prevention tools. ↗

Tools to protect your business and your customers

Secure payment methods

Secure Payment Methods

Giving more payment options to your consumers is a proven way to increase sales and grow your business. eWAY’s flexible, award-winning solutions make it easy to customise the payment process to suit your industry and your business.

Secure, reliable, fraud prevention

eWAY Fraud Protection

Every transaction that goes through your business is monitored for signs of fraud, giving merchants the ability to easily monitor flagged payments to help reduce chargebacks and losses without blocking real customers.

Merchant Trust Initiative Logo

Merchant Trust Initiative

eWAY provides you tools, resources and access to experts on the topics of cybersecurity, data protection and PCI DSS compliance through the Merchant Trust Initiative.

Learn more about security

Keeping data private

READ: Keeping your business
data private

Read the blog
Data breaches and your obligations to your customers

READ: Data Breaches and your obligations to your customers

Read the blog
Protecting your business and customers from fraud

WATCH: Protecting your business and customers from fraud

Watch the webinar

Ready to get started?

With 24/7 support, over 250 integrations and 20+ years experience - the team at eWAY are here to provide you with the leading all-in-one payments solution.