The legal requirement that led Rocket & Ash Immigration Law to Eway

In the complex world of immigration law, where clients are often located across the globe, having a reliable payment system is non-negotiable. But for Sydney-based firm Rocket & Ash Immigration Law, a simple payment gateway wasn’t enough. They had a very specific, non-negotiable requirement – one that their previous payment provider couldn’t meet.

Practice Director Jay Hronsky explains, “As a law firm, we need to deposit client funds into a NSW Statutory Trust Account. This account is regulated and audited by the NSW Law Society every year.”

This legal requirement meant the entire payment amount had to be remitted to this trust account, with any merchant or credit card fees taken from a separate account. This is a critical detail that ensures compliance with strict regulations. The firm’s previous payment gateway was unable to provide this solution.

A seamless switch to compliance

Jay and his team needed a solution that would allow them to take credit card payments from clients and deposit the full amount into their trust account. They found that Eway’s online payment solution was the perfect fit.

“Very easy implementation and onboarding,” Jay recalls. “A very simple interface to collect the payment from our clients.” The solution allows the firm to process payments manually through the Eway portal, a simple and effective method that meets their needs. “One of our clients based in Canada was able to make payments for his son’s immigration fees in Australia using the Eway portal.”

Simple, secure, and cost-effective

For Jay, the most impressive aspects of Eway have been its simplicity and efficiency. There are no running costs, and the system was easy to set up and use. This simplicity solved their core compliance problem, and also streamlined their payment process.

For other businesses, especially those in the legal field with similar requirements, Jay has clear advice, “Speak to the team at Eway, and figure out the best solution for your business, I did it and it is working great!”

Eway gave Rocket & Ask Immigration Law a way to:

• Meet strict legal and regulatory requirements
• Simplify payments for international clients
• Improve cash flow and payment processing
• Integrate a simple, cost effective solution